Privacy Policy

Last updated: May 4, 2026

1. What We Collect

When you place an order, contact us, or subscribe to updates, we may collect your name, email address, shipping details, and order data.

2. How We Use Your Data

To process and deliver orders
To provide customer support
To send transactional emails and requested updates
To improve website performance and shopping experience

3. Legal Basis

We process personal data where necessary to perform a contract, comply with legal obligations, and pursue legitimate business interests such as service quality and fraud prevention.

4. Data Sharing

We share data only with essential service providers (for payments, hosting, and delivery operations) and only as required to operate the store.

5. Data Retention

We retain personal data only for as long as required for order fulfillment, legal accounting obligations, and support records.

6. Your Rights

You may request access, correction, deletion, or restriction of your personal data, subject to applicable law.

7. Security

We use appropriate technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse.

8. Contact

For privacy requests, contact us at contact@velm-jewelry.com.